Clear explanations of computers, software, networking, cybersecurity, and online privacy. Browse a topic or search for the information you need.
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Understand processors, memory, storage, and common computer problems. Learn what can cause slowdowns, crashes, and overheating, and when to ask for help.
Learn what Windows, macOS, browsers, and other software do. Find explanations of updates, software problems, and the uses and limits of AI.
Learn the difference between Wi-Fi and internet service, what routers and modems do, and what can cause slow or unreliable connections.
Understand malware, phishing, passwords, account protection, and backups. Find security basics for home computers and small businesses.
Learn to recognize suspicious calls, messages, and websites. Find steps to protect your accounts and respond if you have shared information with a scammer.
Learn how websites and apps collect personal information, which privacy settings to check, and how to request removal from data-broker sites.
A slow computer can be caused by software, hardware, or a combination of both.
Read the ExplanationRAM, or Random Access Memory, is your computer’s short-term working memory.
Read the ExplanationStorage holds your operating system, programs, documents, photos, and other files even when the computer is turned off.
Read the ExplanationA modem connects a cable or DSL internet service to your local network.
Read the ExplanationA web browser is the software you use to access websites and online services.
Read the ExplanationCybersecurity is the practice of protecting computers, networks, online accounts, and digital information from unauthorized access, theft, damage, or disruption.
Read the Explanation
Practical habits for protecting accounts, devices, and personal information.
Explore the Safety Guide
Explore scam explanations and information to help recognize suspicious activity.
Explore Scam Watch
Get assistance with computer problems, networks, account settings, and technology decisions.
Explore ServicesIf you are dealing with persistent computer problems, missing files, unreliable Wi-Fi, or suspicious account activity, CCS can help assess your situation and explain the options.
Before making major changes, consider your files, backups, account access, and whether the instructions apply to your device.
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